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Alternative Dispute Resolution

Within the scope of the norm in art. 18 of Law no. 144/2015, of September 8, MALOUMA STORE announces to its community the Alternative Dispute Resolution Entities (Consult them here).

MALOUMA STORE has not adhered to and is not bound by any legal obligation to any Alternative Dispute Resolution Entities.


In Viana do Castelo, consumers can use the CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court):

  • Address: Av. Rocha Paris, nº 103, 4900-394 Viana do Castelo
  • Tel: 258 809 335
  • Fax: 258 809 389
  • E-mail: ciab.viana@cm-viana-castelo.pt
  • Website: www.ciab.pt
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